IT Operations Manager

Copenhagen

Finance & Services – IT Support

Full-time

On-site

Are you passionate about managing and optimizing IT systems? Do you thrive in an international and dynamic environment where you can make a significant impact? If so, we have an exciting opportunity for you!

About Inpay:
Inpay is a leading financial technology company specializing in global payment solutions. Our innovative platform enables seamless cross-border transactions, providing businesses and individuals with secure, efficient, and cost-effective payment services. As an IT Operations Manager at Inpay, you’ll play a crucial role in ensuring the reliability, security, and performance of our digital foundation.

Responsibilities:

• O365 and Azure Cloud Services: Leverage and manage our O365 and Azure cloud services to enhance operational efficiency, scalability, and security.
• Performance Assessment: Continuously assess system performance and recommend improvements.
• Issue Resolution: Address escalated issues from technicians and engineers.
• Cost Management: Control costs related to IT systems, including vendor contracts and software licenses.
• Collaboration with CISO: Work closely with our Chief Information Security Officer (CISO) to ensure alignment with security policies.
• Endpoint and Identity Management: Utilize your minimum 2 years of experience in endpoint and identity management in the cloud (Hybrid) to enhance security and streamline processes.
• Stakeholder Management: Employ your risk-based approach to solve IT challenges and collaborate effectively with stakeholders.
• DORA Implementation: Help implement and facilitate DORA (DevOps Research and Assessment) practices in collaboration with the GRC (Governance, Risk, and Compliance) and Security departments.
• Asset Management and CMDB Processes: Leverage your expertise in building asset management and Configuration Management Database (CMDB) processes.
• SSO and SCIM: Streamline Single Sign-On (SSO) and System for Cross-domain Identity Management (SCIM) across critical business applications.
• Reporting to the Head of IT Operations and Data Management: Collaborate with the Head of IT Operations and Data Management to drive operational excellence and strategic initiatives.

Your Profile:

• Proven Experience: You should have a track record as an IT Operations Manager, with expertise in system installation, configuration, and analysis.
• Network Knowledge: Thorough understanding of networks and cloud computing.
• Leadership Skills: Ability to lead and manage multiple projects.
• Communication: Outstanding communication skills to collaborate effectively with stakeholders.
• Problem-Solving: Aptitude for solving complex technical challenges.
• Education: BSc/BA in Computer Science, IT, or a relevant field.

Why join us?

• Impact: Be part of a team that revolutionizes global payments.
• Collaboration: Work with talented professionals in a supportive environment.
• Growth: Opportunities for career development and skill enhancement.
• Innovation: Contribute to cutting-edge solutions in the fintech industry.

We offer:
From flexible working hours to social events, professional development and health insurance, we strive to offer one of the best working environments around. As a leader you will get the opportunity to participate in our leadership development and mentor programme as well as sparring and coaching by our Business Partners.

Ready to join?
Set up in 2008 in a bid to make cross-border transactions easier, Inpay is a successful and fast-growing Danish Fintech company that processes millions of transactions each year. We see ourselves as the interface between the financial technology revolution and the established banking system. As such, we offer an international, dynamic workplace that welcomes curious, creative and challenger colleagues. We are ambitious and agile by nature and hold ourselves accountable to our core values of trust, accountability, passion, innovation and respect.

Our headquarters are in the royal quarter of central Copenhagen, with further offices in London. You can see a snapshot of what working life looks like here.

We think globally and are part of an umbrella group that holds the big dream to financially include 100 million people in the next ten years. This means the pace is high, suggestions and ideas are always welcome, failures and learnings are part of the routine, and we expect you to go the extra mile so we can conquer the world together.

Find out more about Inpay here.